The projected leg of our journey
from Copenhagen to Bornholm was looking a bit wobbly last Tuesday morning when
we got an e-mail from the only airline then flying to Bornholm to say that they
were bankrupt and our tickets were worthless.
"Alle flybilletter er
dermed blevet annulleret." We get the picture even in Danish.
So we contacted the
bank by phone.
The man said I was the
first to call, and that he would note the bankruptcy because others would be
sure to be in the same boat (or plane, so to speak). He told me where to
download a dispute form. So I did that, filled it out (very simple) and faxed
it in on Tuesday night.
I was reconciling my credit card just now (Saturday), and lo and behold! a full refund in my account backdated to the date of purchase in the previous (March) statement.
I was reconciling my credit card just now (Saturday), and lo and behold! a full refund in my account backdated to the date of purchase in the previous (March) statement.
Not more than 3 business days
to get a refund! Total satisfaction!
We're about to leave, and I just don't want to contemplate the idea of airlines going bankrupt! And hopefully the Euro will remain intact (at least, apart from in Greece) long enough for us spend the currency we've bought.
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