Then many months later when the card's 5% cash back on BP petrol was withdrawn and we wished to cancel the card, we remarked that there was some reluctance about closing the account, which was less welcome.
After more correspondence this was sorted out in our favour, and today we received a Citibank bank cheque for $25 for our cash back!
Verdict on Citibank- helpful on administration on the whole, and good bank to deal with but we didn't need the card without petrol benefits so...
Now for bank fee cost conscious travel needs - we do like to have a main card and at least one back up card, so we have a platinum card (offered as a permanent free upgrade) for primary use because it includes gratis full international and limited domestic travel insurance. For backup we have chosen the cheapest Westpac card ($30 for 2), because the big W has international bank arrangements that enable fee free ATM withdrawals in Europe.
We also run an ING debit card account (obtained free) for extra cash overseas if needed, preferring that to various travel cards offered by banks because we can reload it (in AUD) cost free by web bank transfer from our main bank account.
